before you book…

Serenity requires a credit card in order to reserve your appointment.
We understand that life is full of unexpected turns, this is why we provide a confirmation call, text, or email 24 hours prior to your appointment time.
In the event that we are in that 24 hour window of your reservation, Serenity will charge a cancellation fee based off of 50% of the service total.

Clients who arrive more than 10-15 minutes late will be honored at Serenity's discretion.

Out of the respect to our stylists and guests, Serenity reserves the right to CANCEL or MODIFY as needed to stay on time for all following appointments.
In the event that we are in that 24 hour window of your reservation and you’d like to reschedule, there will be a required deposit based off of 50% of the service total.

Are you ready to get Serenity?

now that you have read our policies…